We are building a strong tradition of providing quality goods and excellent customer service. Part of achieving this goal involves working with information that helps us understand what customers want when they visit our site.
At Jeff Gordon Cellars, we recognize and respect your privacy and diligently protect the trust you have placed in us. We assure you that the information collected about you is only what is needed for conducting business and offering products and services that might be of interest to you. As a user of this site, you are agreeing to these policies.
Information You Provide Us- In several areas, we ask you to provide information by filling out and submitting an online form. Following is a list of the information we request and details on how we use this information.
User Age- Because of the nature of the Jeff Gordon Cellars’ business, and its products and services, the Site is not intended for use by persons under age 21. We do not knowingly attempt to solicit or receive any information from persons under age 21. Use of the site, or any registration that may be required to access portions of the site, or to purchase products or services, including alcoholic beverages, may only be made by those persons who are at least 21 years of age. By using the site, you are representing that you are at least 21 years of age.
Compliance with Laws, Including the Sale, Shipment and Delivery of Alcoholic Beverages- The site is administered by Jeff Gordon Cellars and its contracted affiliates from its offices within the United States. It is the our policy to comply with all applicable laws, including, but not limited to, state and federal laws with respect to the sale, shipment and delivery of alcoholic beverages. You agree that you will comply with all such applicable laws. ALCOHOLIC BEVERAGES MAY BE SOLD AND DELIVERED ONLY TO PERSONS WHO ARE AT LEAST 21 YEARS OLD; IF YOU PLACE AN ORDER, THROUGH OUR ADVOCATE'S CLUB WINE SUBSCRIPTION/ONLINE STORE OR OTHERWISE, YOU REPRESENT TO US THAT YOU ARE AT LEAST 21 YEARS OLD AND THE PERSON TO WHOM DELIVERY WILL BE MADE IS AT LEAST 21 YEARS OLD. All alcoholic beverage shipments require a signature of someone at least 21 years old upon delivery.
Checkout - We ask for your name, address and contact information so we can send you your order, and so we can contact you if we have a question about your order. We ask for credit card information so we can fulfill your order, and so we can provide this information to the company or companies who process your credit card payment.
Payment Info- When you make a purchase or join the Wine Club your credit card will be processed by Jeff Gordon Cellars. Please check your credit card statement to verify that the charges have been properly processed. We do not share any other information with third parties, except in the case of contact or order information needed to fulfill your order. For both privacy and security purposes, all transactional information communicated between customers and our website is transmitted in an encrypted format.
My Account- When you create an account, we ask for your name, address, phone number, email address, and a user name and password. We use this information to fulfill your orders and to enable time-saving features like express checkout, wish lists, and saved baskets.
Email Newsletter- We ask you to provide a name, email address and profile information. We use this information only to fulfill your request and, in the case of profile information, to help make sure we're sending you the type of email updates and offers you want to receive.
Gift Messages- These options allow you to send a personal greeting with your gift order if it is being shipped to someone other than yourself. We make no use of the information contained in these greetings except to complete your order as you have requested.
Site Traffic Data- Like many companies, Jeff Gordon Cellars automatically tracks the usage of our website. We profile website usage by tracking the pages viewed, the frequency of visits, the browser used ISP and the region our visitors come from. This information is used to analyze trends, track use, and optimize site administration and is not tied to any identifiable person or account. Your activity while visiting our site is completely anonymous.
Use of Third Party Services- We do not sell, rent, or share any portion of our customer database to third parties. We do, however, work with third party services and their providers to manage aspects of our Site, business and our alcohol beverage related compliance and to serve advertisements on our behalf on the Internet. In connection with these activities, we may permit these third parties to access your information solely to help us better serve you and improve our business. They may collect non-personal information about your visits to our website, and your interaction with our products and services. They may also use non-personal information about your visits to this and other websites to target advertisements for goods and services. These targeted advertisements may appear on other websites that you visit. The anonymous information is collected through the use of technology such as Cookies and Web Beacons, which are industry standard. No Personally Identifiable Information (“PII”) is collected in this process.
You may opt-out of the use of your information for tailored advertising purposes. To learn more about the use of this information or to choose not to have this information used by our third-party advertising partner by opting out, please visit the Network Advertising Initiative by clicking here. If you delete your Cookies, use a different browser, or buy a new computer, you will need to renew your opt-out choice. For both privacy and security purposes, all transactional information communicated between customers and our website is transmitted in an encrypted format.
If at any time you would like to change your online store account information, please access your account via your pre-established user name and password, or contact us at JGCinfo@jeffgordonwine.com. If you would like to be removed from our mailing list, you can unsubscribe here.
Further, you authorize Jeff Gordon Cellars to disclose your password, name, street address, city, state, zip code, country, phone number, email address and company as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, gray market, intellectual property infringement, piracy or other unlawful activity. Specifically, this includes exchanging such information with other companies and organizations for fraud protection and credit risk reduction. Jeff Gordon Cellars cooperates with law enforcement inquiries and other third parties to enforce laws, intellectual property and other rights.
Updates to Our Information Practices- We're always looking for ways to improve our site's features and services and to improve the way we communicate our information practices. As a result, this policy may be updated from time to time without prior notice to you. We encourage you to periodically review this page for the latest information on our privacy practices. We will never change our policies with regard to releasing information to third parties without first notifying all customers and providing them with the opportunity to "opt-in" for correspondence from other companies.